I order, how soon do I receive registration information -- and how do I register
send you your User ID immediately when you complete your purchase. With
typical network traffic, you'll generally have that in your email within 5-10
minutes. Remember to check spam folders if you don't see it.
If you haven't downloaded and
installed, do that. Then get your Product Serial Number by clicking on the
uppermost dot above the "y" in "Synthesizer" at the top of the
Log-in (above) with your User
ID, enter your Product Serial Number, and your registration key will be emailed out,
immediately -- again, usually you'll have that within 5-10 minutes.
Click on "Register" at
the top of the application and enter the registration key -- and you're done.
You don't need to remember any
of this -- the emails and the log-in area tell you and show you clearly and exactly
what to do. It's really quite quick and easy.
I install the Sosnowski Synthesizer on more than one machine?
We understand that many of you
will have more than one PC.
We provide up to three
registration keys with every purchase. Simply log in (above) with your User ID
to make them if you need them.
These extra keys are also
provided in the event you have a major system failure and need a new key... so make
sure you print out your materials with your User ID, etc.
lost my User ID. How do I find it?
does that, so we made it easy. Go to the Support page, here.
Use the "Lost User ID" form and it'll immediately send you out a copy of
your User ID(s) to your registered email.
know I made a registration key, but now I can't find it. What do I do?
first of all.
Method 1: Log in and go make the
key again. If it's a duplicate of a prior key, it will not decrease your key
count; the system checks for that.
Method 2: Go to the Support page
here and use the "Check Keys"
form. That'll send you a copy of all your keys (and also tell you how many
keys you have left).
do I install (or uninstall) the Sosnowski Synthesizer?
from the Download page and run the installer. It's a standard install, very
easy, with nothing to set up, really -- just follow the instructions on the
screen. It's a quick download, and installation takes all of a minute or so.
An easy uninstaller is also
a VST version included with the standalone download?
Go to the folder where you installed, and you'll see the VST
Setting up with the VST version
depends on what software you're using and how you've configured your system.
In some cases, you may just copy
the dll to your general VST folder.
More commonly, you'd copy the
dll to the VST folder of your host... Sonar 8, for instance.
And in more current and
cooperative software, you can usually just set the path in your host to the folder
that contains the dll.
Finale/2009-2012 users, for instance,
can do that. For Finale/2009-2012, we also provide a Sosnowski Synthesizer
"instrument text" file which you should copy to Finale's
folder so it will show up properly in Finale's setup wizard.
Be sure to check your host
documentation on this if you are in doubt -- it's always explicitly covered
there. We regret we cannot give specific advice for every single host product
out there; but there are so many of them, these days, it just isn't possible.
I run multiple instances?
Yes, you can. Most of the demos on the site use multiple instance of the
standalone or the VST.
To explore this a little further, how many
instances you will be able to run depends on your hardware. A synthesizer of
this type can be demanding of CPU resources (though memory use is quite
conservative). It also depends on what other software you might be running
Let's look at a few examples from our beta
testing, starting with worst-case scenarios:
Testing on a six-year-old Dell laptop with very
modest specifications -- one instance will run fine, and two will run okay if you
don't push it too hard.
On a four-year-old Dell 9150 Dimension with more
robust specifications, up to six instances of the standalone ran like clockwork, and
even with the VST hosted in a very heavy resource demand like Finale/2009,
four instances ran great.
To get wildly extreme, Randy Bowser (see his Emphatico
on the Demo page) somehow got 13 instances to run in Sonar 8 on a
six-year-old Dell! Presumably, not concurrently, of course. But still,
quite a hat trick.
In general, though -- with any soundware, not
just ours -- we strongly recommend the best, newest, most efficient hardware your
budget allows. Soundware, especially in real time, is highly demanding of
One special tip -- and a very important one.
The onboard keyboard display and 'scope are primarily intended for set-up
work. Because of the fast graphics calls, they can really chew down CPU -- so
shut them off! The button to the left of the keyboard will kill both of them.
And of course -- we provide a 100% functional
demo download mode... so put it on your PC and run it and test it and work with it
before you buy.
clicks, pops, ticks, static, distortion, clipping, and over-modulation?
it comes to soundware -- this has got to be the all-time record holder as the most
frequently asked question. Read this section carefully and keep it in
mind... the advice applies not just to our synthesizer; but to most others, as well.
First and foremost -- when
you've got anomalies, pull down the level (with the master volume control, VOL; with
individual element volume controls, with the mixer if you're in a host -- whatever
applies to your situation). Having the level too hot is the most common cause
of trash in the sound.
We've also included an
"attenuator" -- the small knob below and to the left of the main VOL knob,
marked with a "+" above it. This is important for leveling, so take
note of it.
To give maximum flexibility, the
sounds in this synthesizer are purposely a little "hot". To reduce
the overall level regardless of what's going on with the main VOL, slowly turn the
attenuator knob counter-clockwise. The attenuator effectively scales the
overall output, so you can basically trim dynamic range to your liking.
Now let's get into specifics a
Analog-style synthesizers are
natively somewhat "clicky" -- it's the nature of the beast, and part of
its charm. But you can control it, of course.
Clicks at the ends of sounds are
usually caused by not having enough release. Look at the envelopes, and work
with the release knobs, and usually you can smooth it out. In more advanced
sounds, you might also have to fiddle the decay and attack in the filter section
Clicks at the beginnings of
sounds are virtually always the result of a rapid transient (frequently too fast to
see on the 'scope). Again, look to the envelopes, particularly the main
envelope. Try slowly raising the level of the attack knob, and you can almost
always kill off "clickiness" at the start of a sound.
One additional area to look at
is the LFO's in the filter row. If you have very fast attacks (sawtooth or
square wave at a high speed, for instance), these may, depending on overall
configuration, spike transients at the beginnings of sounds. Slight changes in
settings will generally correct it.
Finally, a word about system
settings. This is a broad area; and different for every system, depending on
your hardware. Usually your "primary sound driver" will work best
for you; but if all else fails, do explore other options your system may offer.
can I do to reduce CPU load?
the constant lament of everyone who uses soundware.
type of synthesizer calculates everything on the fly, so CPU usage can be
substantial, particularly with multiple instances. But there are things you
can do to cut that back.
First and foremost, as mentioned
above: Shut off the lights! The button to the left of the onboard
keyboard will turn off the graphical display of both the keyboard and the 'scope.
This single step can, on some
systems, reduce the load by as much as 70%!
Beyond that, if you're running
tight on CPU, don't use more in the way of effects than you need -- oftentimes,
you'll find a sound is actually improved by using a little less.
Also look for very high settings
on decays on LFO's, very large size on reverb, very long tails (releases) on
envelopes, and very large feedback on echo. These are recursive processes that
take place across time, and high settings mean more CPU.